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As I listened for the dial tone to end and the first “hello!” to be uttered, I took a moment to process who the friendly voice on the other end of the line belonged to. Celebrated as a national treasure in the realm of South African rugby, Gavin Ross is synonymous with consistency, honesty and accountability.   As a decorated retired sports coach and current educator at Michaelhouse, Gavin, or rather, “Gav”, as he prefers...